Refund policy

ALL SALES ARE FINAL

Due to hygiene, safety regulations, and the personal nature of sleep products, all mattress and bedding sales are final. We do not accept returns, exchanges, or cancellations once an order has been processed and shipped.

WHY ALL SALES ARE FINAL

To ensure that every customer receives a 100% brand-new, untouched, and pristine sleeping surface, we never re-box, re-sell, or re-circulate returned mattresses. This policy allows us to maintain the highest hygiene standards and keep our prices direct and fair.

DAMAGED OR DEFECTIVE ITEMS ON ARRIVAL

We inspect every item before it leaves our facility. However, if your mattress arrives with a manufacturing defect or transit damage:

  1. Notify Us Within 48 Hours: Contact our support team within 48 hours of doorstep delivery.

  2. Provide Evidence: Send clear photos/videos of the damaged packaging, mattress label, and defect to sabh99058@gmailcom.

  3. Resolution: If verified as defective or damaged during transit, we will immediately send a free replacement at no extra charge to you.